Refund Policy

If you are unsatisfied with your purchase, you have 30 days from the date you purchased your order to request for a refund. Shipping cost / Shipping protection / VAT / Import taxes are NOT refundable nor covered by the Azio Warranty. The product must be new/unused/resealable condition with all its original packaging and accessories intact. Your return will be rejected or subjected to 25% restocking fee if it does not meet these requirements.

Azio 30-day Satisfaction Guarantee Policy only applies to orders that are placed directly from our website at www.aziocorp.com.

To request a refund, please email us at orders@aziocorp.com to obtain an RMA (Return Merchandise Authorization) number. Returns will not be processed without an RMA number. After we receive and inspect the item, we will issue you a refund. Please note that shipping charges will not be refunded.

To begin your return request, the following information is required:

Azio Order number
Name and address on the order
Product model and serial numbers

Request Return

Customers are responsible for shipping charges incurred to return a product for a 30-day Satisfaction Guaranteed or Warranty claim.
Azio allows one (1) warranty claim per purchased product within its warranty period.
Azio has the right to inspect all returns. Restocking fee and chargeback may apply for items that are returned incomplete.
Shipping cost / Shipping protection / VAT / Import taxes are NOT refundable nor covered by the Azio Warranty.

Refund Policy

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